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What you need to know before booking a Tuscan villa

International Traveller

We’ve all dreamed of ditching the daily grind and escaping to Tuscany but before you book your romantic hideaway, here are some essential questions to ask yourself…

What is a villa?

Traditionally, a Tuscan villa was a palatial house in the Renaissance style, on a grand property.

But these days it might also refer to almost any ‘house’ in the countryside – farmhouse, palazzo, castle, even a converted mill or barn.

What sort of villa do you need?

How many guests will there be? What type of holiday are you after?

A romantic couple, a group of friends, a family with children and grandparents, or perhaps a wedding party?

Some villas will let a part of the villa or reduce the price for smaller groups. If your group is very small you might consider an apartment rather than a whole villa, and couples may prefer a week in a villa hotel.

What do you want to do? Do you need a car?

Laze around all day? You’ll need a pool.

Eat under the Tuscan sun? You need a shady retreat with a killer view.

Or do you plan to explore the local wineries, markets, hilltop towns and cathedrals? In which case you’ll need a car, a GPS, decent guidebook, good insurance and nerves of steel (well, some days).

Many villas and country houses are along strade bianche (otherwise known as ‘white roads’ or unmade roads), which can be difficult to drive on, wash away in the rain, or be very dusty in summer. Ask when booking.

You probably do need a car to stay in most villas, which tend to be isolated.

How far away are the shops?

How far is the villa from a bar (which is where you drink your coffee) or restaurant?

How far from the nearest food shop or supermercato?

Being walking distance to a village and becoming a ‘regular’ can be a big part of your Tuscan experience.

Will the owner or agent arrange a hamper or shopping before you arrive (and what will the cost be)?

Will anything be open when you arrive? Trying to find a restaurant or shops on the first night can be challenging.

What day will you arrive?

In high season you usually have to rent a villa for at least seven days, usually Saturday to Saturday.

Outside peak season you can sometimes book a shorter five or even three-day stay.

What are the conditions of using the amenities?

When is the pool open? Many only open mid to late May and close late September.

Is the pool heated? Even early May can be mighty chilly.

Is any part of the villa air-conditioned? Tuscan summers can be fiercely hot.

Is there high speed internet? Does it cost extra?

Is there a washing machine?

A dryer?

If you have young children…

Is the pool fenced? (Probably not, but at least you will know.)

Do you need a high chair, a cot and will it cost extra?

Are there screens for mosquitoes?

Does the owner or caretaker speak English?

It’s a huge help if someone nearby does speak the same language as you, especially if it’s your first trip.

Is there a 24-hour a day contact in case of an emergency?

If booking online, have you confirmed everything with a booking agent?

Booking over the internet is amazing, enabling you to find fantastic places. However before finally confirming, ring the agent (or even Skype) and ask your questions so you feel confident about the company or person.

This applies whether you are booking through an international company, a small local business, or someone with just one villa on offer.

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Can you get a better deal?

Don’t forget to negotiate out-of-season and last-minute deals that can save you heaps.

It’s also worth asking about a reduction for fewer guests, or renting part of the villa?

Always ask.

What possible extra costs are there?

Read the fine print carefully and ask plenty of questions. Find out exactly what the rental fee covers.

Do you have to pay extra for electricity/gas/water? Amenities in Italy are expensive, especially for heating/air-conditioning.

Is it a set fee? Some villas range from  $62.50 to $625 per week.

Do you pay a cash bond on arrival? It can be hundreds, even a thousand or more euro.

Is there a fee for late check-in?

Is there maid service daily or weekly?

Is there an obligatory final cleaning fee? Is that included or is it to be paid in cash?

Does the owner or agent accept credit cards? Many property owners or organisations will want the full amount transferred by PayPal or bank transfer well ahead of your arrival. Banks at both ends usually charge a fee and Italian bank charges are high.

There is an Italian government tourist tax. It’s around $2 per person, per day for the first week. Some areas charge an additional tax, all payable in cash.

What is the cancellation policy? Check the conditions and make sure you have travel insurance. Refunds can carry high penalties.

 

Before you go…

  • Have at least two ways of getting in touch with your contact when you arrive – two phone numbers or a phone number and email.
  • Be clear about your arrival time (we’ve all been tricked by the 24-hour clock).
  • Buy a local sim card at the airport, or take an international sim card.
  • Make sure you have crystal clear instructions on how to reach your villa (including a GPS reading if possible).
  • Double check the name of the villa and any other names it goes by.
    Villas are often let by different agents, who use different names – and the locals might use another name still, so it can seem that no one has ever heard of your villa.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.