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The best hotels and resorts in Queenstown 

International Traveller
We search out the best hotels and resorts in Queenstown/Tāhuna.

Against a backdrop of snowy peaks and cool blue lakes, new five-star hotels and a swathe of luxury getaways bring refreshed energy to an already buzzy Queenstown.

Whether you’ve booked a summer getaway or you’re hitting the slopes, here are the best Queenstown hotels and resorts to book for an elevated stay in this picturesque city.

ROKI Collection Queenstown

a lakefront suite at the Roki Collection in Queenstown, New Zealand
Check into a luxurious lakefront suite at the Roki Collection in Queenstown.

Best for: Luxury wellness seekers

Address: 2 Brunswick Street, Queenstown

Cost: $$$$$

Just a few steps away from Lake Wakatipu, this arrival occupies a sweep of waterfront, further underlining Queenstown’s pull for top-tier resorts. The all-suite ROKI has the requisite Queenstown features: awe-inspiring views of The Remarkables and Lake Wakatipu, an impressive wine menu and outstanding fine-dining, in this case, the gorgeous Essence restaurant led by Director of Culinary Paul Froggatt. But what sets it apart is its approach to wellness by way of the hotel’s thoughtfully designed and exclusive day spa, ROKI Pure. The space loosely resembles a Roman bath with its neutral tones, large pool and rounded arches. ROKI is the only hotel in New Zealand and the Pacific to partner with The Tides Wellness, a Dutch wellness brand specialising in rituals that work on the nervous system, as well as relax you. Yes, Queenstown’s ski slopes and wineries are just minutes away. But it won’t be easy to leave the serenity of this luxury sanctuary.

The Cottages at Lake Hayes

Moke Cottage at The Cottages at Lake Hayes in Queenstown, New Zealand
The Cottages at Lake Hayes features a private terrace with a hot tub. (Credit: @lilia.alexander)

Best for: Active relaxers

Address: 4 Marshall Avenue, Lake Hayes, Queenstown

Cost: $$ – $$$

I’ve been travelling to Queenstown for a hiking holiday every year since COVID. So, when I found out The Cottages opened, I booked a lakefront cottage for my husband and me immediately. The five cottages on the property each have their own hot tub and view of Lake Hayes. There’s something about Lake Hayes as the ducks paddle across its surface and the way it perfectly mirrors the mountains. That sense of being in the hinterland of Central Otago, but really just a stone’s throw from Queenstown and a short drive to historic Arrowtown. Inside the two-room cottages, the decor is simple, elegant and cosy with a wood stack and woodburner at the ready. Owners Kirsty and Justin leave handwritten notes and welcome gifts like tubs of local honey and Akarua pinot noir. My favourite spot is the window seat of The Hayes cottage living room where the view is all golden hillsides, silver lake and yellow-green foliage. I love the two-hour Lake Hayes loop track, accessible from The Cottages. I walk it, but plenty of people bike it. The rest of the world may be chaotic outside; inside, that feeling of home-away-from-home takes over.

Sherwood Queenstown

Sherwood Queenstown in New Zealand
This woodsy American-style hotel is tucked on a hillside overlooking Lake Wakatipu. (Credit: Sherwood Queenstown)

Best for: Hipster foodies

Address: 554-558 Frankton Road, Queenstown

Cost: $-$$

Contemporary hotels in today’s cities often stick to a modern, minimal design look. Sherwood Queenstown, on Frankton Road, however, celebrates its former identity as an ’80s motor inn and overlays it with a woodsy American aesthetic. It’s got a great sustainability ethic – from the way the owners retained and reused as much as they could of the existing building materials during the hotel’s refurbishment to the commitment to composting food waste and keeping its own gardens. I’ve had patchy service the handful of times I’ve stayed, but the overall vibe here and food, especially, always impresses – Michelin-trained Chris Scott is the executive chef. My first visit to this accommodation in spring coincided with a day of bright, warm sunshine (perfect for the annual Queenstown Marathon, half of which I ran with friends), followed by a day of thick snowfall. For me, the place couldn’t have been more pleasing and I remember a warming breakfast of steel cut oats, black doris plums and mascarpone and looking at snow piling up on the ground outside.

Hulbert House

McFarlane Room at the Hulbert House, Queenstown
The restored Victorian guest house once operated as a nursing home. (Credit: Hulbert House)

Best for: History buffs

Address: 68 Ballarat Street, Queenstown

Cost: $$$ – $$$$

This fine heritage-listed house, five minutes’ walk from Lake Wakatipu in central Queenstown, perfectly weaves together two tales: the colourful history of Queenstown’s era as a gold rush village of the 1880s and the reinvention of this Victorian villa as a luxe oasis for visitors who love a backstory. Filled with antiques, lush furnishings and views of the lake and mountains, this eight-bedroom accommodation is a place of warm, personalised service. You’re in the experienced hands of lodge manager Marina Silva, a longtime Queenstown local, and French chef and host Marie Dusch. More than 130 years ago, Hulbert House was the grand home of settler and businessman Horatio Nelson Firth (the Firth, also known as The Grand Room, bears his name). Later it became a guest house and, at one time, a nursing home before it was salvaged from disrepair and carefully restored as a Category 1 historic place. Stand-out contemporary wallpaper and drapery feature in every room. The rich sense of local heritage is expressed in the names of all eight room names. The McFarlane Room is an example, named after Elizabeth McFarlane, a previous owner whose guest book from 1924, gifted to Hulbert, can be viewed on request.

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Coronet Ridge Resort

a Superior Shotover View Room at the Coronet Ridge Resort in Queenstown, New Zealand
The dramatic, horseshoe-shaped canyon carved by the Shotover River. (Credit: Coronet Ridge Resort)

Best for: Busy mountain goers

Address: 146 Arthurs Point Road, Arthurs Point, Queenstown

Cost: $$$ – $$$$

With its location on the road to Coronet Peak ski area, the scene is set: come to rest and recharge after busy days on the slopes. Coronet Ridge Resort is set high on a ridge overlooking the Shotover River, where local iwi (tribe) Ngāi Tahu run the Shotover Jet. Its design is sophisticated minimalism meets modern alpine retreat, extending a soft, earthy colour palette throughout the rooms, suites and shared areas. Rooms range in size from the 36-square metre Shotover River View Room (for two) to the 70-square metre Coronet Two Bedroom Suite (for up to four) and come with their own outdoor bathtubs. There’s a gym, day spa and steam and sauna room. With its panoramic views, taking in the Wakatipu Basin, The Remarkables and the Shotover River below, Elevation Bar & Restaurant is the place for brunch, dinner and aprés-ski cocktails. This resort is surely the recommended base for any modern mountain goer.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.