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Everything you need to know before visiting Japan 

Neon-lit yet serene, fast-paced yet unhurried, cutting-edge yet steeped in tradition – Japan is a country of compelling contradictions, one that exerts an almost magnetic pull on both first-time visitors and seasoned travellers alike.

I can say this with complete certainty: for curious, experience-driven travellers, a first trip to Japan rarely just meets expectations – it surpasses them. I was fortunate to spend five weeks criss-crossing the country by Shinkansen, and I’ve been plotting my return ever since. Some days, I still catch myself thinking, what I would give to be back in Japan right now. From the powdery slopes of Nozowa Onsen and the irresistible takoyaki of Osaka, to cycling between world-class art installations on Naoshima and belting out karaoke high above Tokyo’s neon skyline, Japan resists easy definition – its spirit is far too rich to distil into a few words.

While Japan is famously polite, safe, welcoming and easy to navigate, there are still several practicalities to consider before you arrive – from visas and currency to electrical adapters, seasons, and the best time to visit. To help you make the most of your trip, we’ve compiled a comprehensive, no-nonsense guide to covering everything you need to know before stepping off the plane, so you can confidently focus on what matters: experiencing Japan at its most extraordinary.

Does an Australian need a visa for Japan?

Himeji Castle in spring
In spring, cherry trees bloom in a sea of pink against the Himeji Castle’s white walls. (Credit: Getty/Sean Pavone)

You’ve booked your flight and sorted your travel insurance – but one question often remains: do you need a visa?

Thankfully, Australian passport holders can enter Japan visa-free for short stays up to 90 days, provided you have a valid passport and a return or onward ticket.

As entry requirements can change, it’s always worth checking the Australian Government’s Smartraveller website closer to your departure date to ensure you have the latest information.

What currency do they use in Japan and how should I pay?

paying cash in a Japanese cafe
Cash remains essential for daily transactions in Japan. (Credit: Getty/Rossella De Berti)

The currency in Japan is the Japanese Yen.

Cash may be fading from everyday use in Australia, but in Japan it remains firmly part of daily life. Credit cards and travel cards are widely accepted in major cities, yet cash is still preferred in many settings – particularly in smaller shops, local eateries, and temples. Even if you plan to rely on plastic, it pays to carry some yen, as cash-only venues are still common. Tipping is not part of Japanese culture – no matter how attentive their service – and may even be politely declined. As of 2024, new banknotes have entered circulation, but both old and new notes are accepted nationwide.

When making payments, putting your cash on the presented money tray (karuton) instead of handing it directly to staff is common practice.

What phrases do I need to know?

tourists in Tokyo
The streets of Tokyo are safe and easy to navigate. (Credit: Getty/monzenmachi)

Like any international destination, learning a few basic phrases can go a long way – and in Japan, even small efforts are warmly appreciated. Arigatō, or the more formal arigatō gozaimasu, is simple to master and makes a meaningful impression. That said, you don’t need to speak Japanese to get by. Cities are clearly signposted, and many restaurants offer picture menus, making ordering easy.

Sure, translation apps like Google Translate are useful, but there’s still so much value in staying present and embracing genuine human connection. For a more immersive experience, consider hiring a private translator. We did so when visiting a sumo training stable, and it not only elevated the experience, but it also ended with a keepsake that now hangs proudly in our home.

Etiquette and customs

slippers at the door
Upon entering a Japanese home, remove your shoes neatly, facing the door. (Credit: Getty/Nancykennedy)

Speaking of making a meaningful impression, embracing local customs will elevate your experience in Japan. Compared to Australia – outside of lively nightlife districts and karaoke bars – Japan is noticeably quieter, and visitors can expect to follow suit as a sign of respect.  Think of it as a quiet carriage etiquette, applied more broadly.

Some cultural cues may feel unfamiliar: blowing your nose in public is considered impolite, while slurping your ramen is a sign of enjoyment and satisfaction. The most striking difference, however, is Japan’s indoor shoes-off culture. Rooted in tradition, shoes are removed to protect delicate tatami flooring and maintain cleanliness, with slippers often provided for indoor use.

Eating while walking is generally considered rude.

How do I get around in Japan?

Shinkansen bullet train in Japan
Getting around Japan via the bullet train is incredibly efficient. (Credit: Getty/blanscape)

One of Japan’s most impressive, world-class feats of infrastructure is the Shinkansen – better known as the bullet train. Exceptionally punctual, spotless and surprisingly efficient, it not only connects all major cities, but it effectively traces the length of the country. We even swapped a flight from Hiroshima to Tokyo for another journey on the Shinkansen, drawn by its comfort and ease – and we didn’t regret it for a second.

Beyond intercity travel, Japan Rail services and local buses are reliable. While some networks are beginning to introduce contactless tap-and-go payments, coverage remains relatively consistent. A prepaid tap-and-go IC travel card, like Suica or PASMO, is still the most seamless option, saving you from buying individual tickets each time, or being caught out where card payments aren’t accepted.

Taxis, too, are impeccably clean and highly professional, and easy to hail in most cities. While trains remain the most efficient way to get around, taxis come into their own late at night or for shorter trips. Most licensed taxi rear doors are automated, so it’s considered both polite and practical not to touch them.

Uber is available, though it functions more as a taxi-booking service than a cheaper rideshare alternative.

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Is tap water safe to drink in Japan?

Kyoto, Japan in spring
Boiling water with a kettle is a common practice in ryokans or traditional houses. (Credit: Getty/Sean Pavone)

When it comes to drinking water, Australia sets the bar high, so it’s understandable travellers may be cautious abroad. In Japan, however, tap water is entirely safe to drink. The country boasts some of the highest water qualities in the world – and the taste reflects it. Clean, chilled, and less mineral-heavy than back home, it often tastes closer to bottled water straight from the tap.

What type of power plug is used in Japan?

hand inserting a power plug
Don’t forget to grab Type A and B plugs before your trip. (Credit: Getty/years)

Sure, adapters are readily available at airports, but they can often cost a pretty penny, so shopping around for the best price is worth it. Unlike Australia, which uses Type I power plugs, Japan primarily uses Type A (two-pin) and Type B (three-pin) plugs, so be sure to grab one before your trip – or a universal one.

When is the best time to visit Japan?

picnic at a cherry blossom festival in Japan
The Hanami tradition in Sendai celebrates the beauty of the sakura season. (Credit: Getty/mura)

First things first: there’s no wrong time to visit Japan. When you travel ultimately depends on the kind of holiday or outdoor adventure you’re after.

Spring is arguably the most iconic, thanks to the cherry blossom season. But timing is everything – hanami, the annual tradition of viewing the blooms, typically lasts just a couple of weeks and draws large crowds. Expect mild days and cooler evenings across April and May, with similarly pleasant conditions in autumn (September to November) when the country bursts with red, orange and yellow leaves.

If the idea of soaking in a tranquil onsen or savouring pork buns after carving through fresh powder appeals, winter is pretty hard to beat.

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Elise Cullen
Elise is a freelance writer and creative strategist with over a decade of experience in Australia’s creative media industry. After earning a BA in Media at Macquarie University, she built her career at Grazia, Homes To Love, body+soul, The Iconic, and Lifestyle, before leading Urban List’s Creative Studio. Now freelance, she writes for publications like Australian Traveller, Gourmet Traveller, Rolling Stone, Concrete Playground, and Who. Based in Bondi—but born and raised on NSW’s Central Coast—Elise is an outdoor enthusiast who quickly succumbs to cabin fever if indoors too long. When not writing, she’s uncorking a bottle of natural wine or checking into boutique hotels, gathering inspiration for her apartment renovation. A lifelong traveller, she’s now rediscovering the world through new eyes: her daughter’s.
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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.

    Japan Travel Tips You Need To Know | International Traveller