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Here’s why you really shouldn’t use public wi-fi when travelling

Many Christmas holiday-goers may have returned with more than they bargained for after using free wi-fi on their travels.

I have a confession: I have used the free wi-fi at every airport, restaurant and hotel I’ve ever been to. Even after numerous warnings over several years that there’s a high chance it’s not secure. While I haven’t had a problem, here’s an annual reminder to do as the IT experts say, and not as I do – especially as new information reveals just how much information wi-fi hackers can access on your connected device.

By now you know that hackers can access devices connected to a public wi-fi network. However, if like me, you continue to ignore the warnings founder and CEO of V4 IT, Vidit Sehgal, is here to remind you exactly why we should heed IT expert warnings, especially when travelling overseas.

The countries with the highest risk

According to a world-first Cybercrime Index published in Plos Journal last year, the risk of cybercrime is especially high in Russia, Ukraine, China, the USA, Nigeria and Romania (in that order). So be aware if you’re ever travelling to these places (obviously Russia and Ukraine are off the table right now) – however, it can really happen anywhere.

“Free wi-fi networks generally lack robust security measures," Sehgal explained. “Hackers take advantage of these vulnerabilities to infiltrate devices connected to these networks".

“Once they gain access to your computer or smartphone, they can use it as a gateway to compromise other electronic devices in your home or any network your computer or phone connects to. For people who use their devices at home and work, the impact can be disastrous."

The scariest part is, most people have no idea they’ve been hacked until it’s far too late.

sillhouettes of people on their phones in airport
Stay off the free, public wi-fi. (Image: Artur Tumasjan)

What can wi-fi hackers access?

Wi-fi hackers can use the connection to steal sensitive information, of course. Things like passwords and banking details can be used in identity theft. But there’s even more to worry about.

They can also monitor online activity, including emails and messages, to intercept sensitive communications. Or install malware to gain even more access to your private devices. Some have been known to then lock files for ransom.

“Hackers can gain remote control of your computer, using it to send spam emails, launch attacks on other networks or mine cryptocurrency. Having said this, hackers can also do these things without gaining remote control. This can be achieved without connecting remotely which is even more concerning,’ Sehgal said.

“They can also access your computer camera and watch and record you without your awareness".

free wifi sign at bali cafe
Try to use a local SIM card with data. (Image: Bernard Hermant)

How can you protect yourself?

First and foremost, avoid using free, public wi-fi. If you’re heading overseas, this means buying a SIM card with data. I often use an e-SIM, which means you don’t have to take out any physical SIM cards, and they often have worldwide options for those long layovers.

If you must use free wi-fi, avoid accessing sensitive information. Or try using a virtual private network (VPN) which encrypts your internet connection, adding a layer of security.

Then, it’s just general internet safety rules. Keep devices updated with anti-malware and use strong, unique passwords on all your devices. Monitor for unusual activity on your devices (think slower performance or unexplained data usage) and get your devices checked by IT professionals to remove any unwanted malware and compromised access.

old man with coffee in cafe
Use a personal hotspot for your computer. (Jeff Sheldon)

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Kassia Byrnes
Kassia Byrnes is the Native Content Editor for International Traveller. She's come a long way since writing in her diary about family trips to Grandma's. After graduating a BA of Communication from University of Technology Sydney, she has been writing about her travels (and more) professionally for over 10 years for titles like AWOL, News.com.au, Pedestrian.TV, Body + Soul and Punkee. She's addicted to travel but has a terrible sense of direction, so you can usually find her getting lost somewhere new around the world. Luckily, she loves to explore and have new adventures – whether that’s exploring the backstreets, bungee jumping off a bridge or hiking for days.
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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.