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The Uber setting making your trips cost more – and how to turn it off

Uber might be more convenient, but this little-known setting may also make your overseas holiday more expensive.

Travelling in a foreign city on public transport has always been a fraught experience, albeit character-building, too. Smartphones and travel apps entered the travel landscape and undoubtedly made it simpler. But then came Uber.

The multinational transportation company removed the need to figure out a foreign public transport system altogether. Promising comfort, safety and ease, it has quickly become one of the best phone hacks for overseas trips. It’s a given that travelling around in an Uber will be more expensive than taking a bus or a train, but a new in-app setting could be adding unnecessary fees to your international rides – and you probably don’t even know it. Here’s everything you need to know about Preferred Currency Pricing.

Uber driver in a car
Uber has made getting around in foreign countries easier for travellers. (Image: Getty Images/Alfribeiro)

What is it and how does it work?

Preferred Currency Pricing is a new Uber feature that allows guests to choose what currency they pay in when using the app overseas. Having your home country’s currency as the preferred one means your fare for the ride reflects the local dollar. Sounds good, right?

Yes, this can be beneficial for some travellers. By opting in, you can easily keep track of your overseas expenditure as the price you see is the one you’re most familiar with. It also means you can avoid potential foreign transaction fees from your bank at home.

The Uber app on an iPhone
The transportation company recently introduced a new in-app setting. (Image: Getty Images/5.15 WEST)

But like most things in life, Preferred Currency Pricing also has a downside. When turned on, guests automatically incur an in-app conversion fee of 1.5 per cent every time they book a ride with Uber. It is enabled by default in the app’s settings and must be switched off manually, so you may not even realise you’re overpaying until it’s too late.

In fact, depending on which country you’re in and how the dollar at home compares, it could cost you even more to convert than to pay in the local currency directly. This includes cancellation fees, clearing of arrears and changing of destinations.

How can I avoid the Preferred Currency Pricing fee?

In a world where overseas travel is booming, free currency conversion for international trips is extremely common. But with Preferred Currency Pricing enabled, Uber will still charge you a 1.5 per cent fixed fee for conversion, even if your bank doesn’t. So, how do you avoid it?

A person holding a phone in front of an Uber
Users can turn off trave manually. (Image: Getty Images/Hispanolistic)

Those travelling overseas can easily turn the feature off manually in the app’s settings. Under the ‘Account’ section, you’ll find a subheading titled ‘Wallet’. Scroll down until you see ‘Preferred Currency’, then click in and select ‘No preferred currency’. It’s that simple!

It’s always important to check with your bank before you leave and ask about international surcharges as well. Some banks may still charge for foreign transactions, which is separate from Uber’s 1.5 per cent fixed fee. Do the math and figure out what makes the most sense for you.

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Taylah Darnell
Taylah Darnell is International Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, and this life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. After graduating, she began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's fairly certain nothing can top witnessing the northern lights in Norway, she'd love to explore Scotland and Ireland next.
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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.