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What it’s like onboard NCL’s Norwegian Jewel

Elizabeth Whitehead
Here’s the lowdown on Norwegian Jewel, the lead vessel of NCL’s Jewel-class cruise ships.

Norwegian Jewel has been in service since 2005. But despite being an older-class ship, a recent refurbishment has kept Jewel feeling contemporary and stylish. The ship has a capacity for 2376 passengers, with ample space for them to roam across 12 passenger-accessible decks, 13 lounges and bars and three swimming pools. I embarked on Jewel’s first visit to Asia for three years. Here, we break down all you need to know about eating, staying and playing onboard.

Accommodation

I shared the balcony stateroom with my partner (which sleeps up to four with a pull-out bed). For the duration of the nine-day cruise, the room never felt too small, providing a comfortable oasis to unwind in after a day of exploring the ports. In keeping with NCL’s Scandinavian origins, the rooms are well-appointed with cool, neutral tones and accented with the ship’s signature cobalt blue. The cabins make the most of the compact space with thoughtful design details, like the space-saving sliding shower door and ample storage in the wardrobe and drawers.

Norwegian Jewel NCL The Haven
Sail in comfort when you stay in The Haven.

There are plenty more room options for those looking for a more luxurious stay. The Club Balcony Mini-Suite offers a bit more space to kick back in, and the Haven Penthouse Suite graduates to separate living rooms and bedrooms. Families and groups can stay in The Haven two- or three-bedroom villa, which sleeps six and eight people respectively.

the balcony stateroom at Norwegian Jewel
Wake up to beautiful views from a balcony stateroom.

Helpful to know: There are USB ports for charging, but the plugs are for American outlets.

Food and drink

There are 16 dining options onboard, divided into free and specialty dining. Specialty dining is available for an additional cost, or as part of a dining package before sailing. Overall, the onboard dining is one of Jewel’s strengths, with an extensive range of cuisine and impressive quality. Here’s the rundown of the restaurants you’ll find onboard.

You can also review sample menus online.

Free Dining Inclusions

Azura Main Dining Room

Azura becomes the heart of the vessel come dinner time. The expansive dining room is dressed in deep, moody blues and modern, pared-back décor. The three-course menu changes each night, making the most of seasonal produce restocked at each port. Azura’s menu offers a few courses from specialty restaurants (sometimes at a fee), meaning guests can access an eclectic range of quality dishes, even on the basic dining plans. I had an unforgettable baked ziti – which surpassed the onboard Italian specialty restaurant in flavour. The service here is formal but friendly. Make sure to book a table in advance!

The Garden Cafe

The buffet at the Garden Cafe is bustling from breakfast to dinner. It’s a fantastic casual dining option come dinnertime, where you’ll be able to find an impressive range of cuisines. There’s an Asian-style wok noodle bar, a pasta station and an expansive salad bar, perfect for those making an effort to eat healthy.

O’Sheehan’s Neighborhood Bar & Grill

Striking the balance between formal and casual dining is O’Sheehans Neighbourhood Bar and Grill. Head here for classic pub fare like hotdogs, burgers, fish and chips and the like, with a range of international beer on tap. The grill is reminiscent of an Irish Pub, with comfy booths and karaoke tunes. Perfect if you’re looking for a laidback meal or to get social.

Chin Chin

Chin Chin’s Asian-inspired menu features Japanese, Thai and Chinese cuisine with classics like dumplings, spring rolls, and fried noodles. With a colourful, fun interior, a relaxed vibe and a sake bar, Chin Chin is a great spot to spend an evening dining onboard.

the Chin Chin restaurant at Norwegian Jewel
Dine Asian fusion cuisine at Chin Chin.

Tsar’s Palace

Tsar’s has a more upscale ‘banquet’ feel. It’s open for breakfast and serves contemporary classics come dinner.

Specialty restaurants

Guests can dine at a specialty restaurant for a fee, or with a dining plan purchased before sailing. With an onboard dining credit, you can generally select at least three courses, with your choice of starter, soup or salad, main and dessert. It’s strongly recommended to make a reservation for dinner seating.

Le Bistro

This is easily one of the ship’s most sought-after dining options, and for good reason. This French-inspired restaurant adds a touch of sophistication with an intimate and moodily lit interior. The menu features sumptuous dishes with rich flavours, such as pan-seared bay scallops and escargot. This restaurant is perfect for a romantic date night, and Magnum’s Champagne Bar just outside is the perfect spot to set the tone with a precursory drink.

the Le Bistro restaurant onboard Norwegian Jewel
Dine on French-inspired cuisine at Le Bistro.

Cagney’s Steakhouse

Cagney’s Steakhouse ranked as my personal favourite. Evocative of an upscale American steakhouse, you’ll want to bring your appetite with you. The high-quality and expertly cooked steaks are accompanied by an excellent array of starters, soups and sides.

La Cucina

This Italian restaurant is a crowd favourite. Head here for authentic Italian dishes, from belly-warming risottos to classic pizzas and flavoursome pasta. The interior is cosy yet elegant, dressed in stone to evoke the surroundings of a Tuscan villa. Expect hearty plates of pasta, pizzas and fresh salads that will transport you into the Mediterranean hills while at sea.

Moderno Churrascaria

Although you may be tempted to fill up on the fantastic array of salads and sides at the salad bar, you’ll want to leave room for the 12 different types of meat that are constantly on rotation at this upscale Brazilian barbeque. Servers come round to your table to top up your plate until you can’t eat anymore. Highlights included the exclusive fruity Caipirinha cocktails and the sugar and cinnamon-coated pineapple that makes the rounds for dessert.

Teppanyaki

The onboard Teppanyaki combines fun and flavour. The key ingredient is the talented chefs, who delight diners as they slice, dice and juggle the food in front of you before serving up. It’s a great option if you’re looking to eat clean and healthy, as the meal is primarily grilled meat and veggies. The chef is very entertaining, and it’s a great way to mingle with other cruise passengers.

the Teppanyaki restaurant onboard Norwegian Jewel
Combine fun and flavour at Teppanyaki.

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Entertainment, facilities and activities

There are planned activities onboard throughout the days and evenings. A printed schedule is delivered to your room each evening, outlining all of the options for the following day. The schedule is jam-packed, with everything from art auctions and drink tastings to shuffleboard and casino tournaments. There are plenty of opportunities to mingle with other passengers, whether you want to do a fitness class by the pool or listen to live music, which is always playing somewhere onboard.

The stardust theatre sits at the heart of the ship, where passengers can gather to witness casual comedy sets or high-production shows.  The 2023/24 season’s Le Cirque Bijou was a particular standout, a Cirque du Soleil-style aerial and acrobatic performance that mesmerised and delighted the audience.

the Le Cirque Bijou
Catch Le Cirque Bijou exclusively onboard Norwegian Jewel.

Spa

Mandara Spa located at the ship’s forward is the crown jewel of Norwegian Jewel. With some of the best vistas in the whole ship, you can watch the ocean as you sweat it out in a sauna or soak in a hot tub. The steam room infused with eucalyptus is especially restorative, The spa is separated into men’s and women’s areas, with a common area in the middle. A range of massages are on offer, as well as beauty treatments, acupuncture and even botox. There is also a hair salon next door.

Mandara Spa's adult-only Thermal Suite onboard Norwegian Jewel
Get pampered in Mandara Spa’s adult-only Thermal Suite.

Pool

There are two outdoor pools, multiple hot tubs and plenty of sun lounges. There’s a kids’ pool for little ones and a private deck for adults who want to top up their tan.

the public pool deck at Norwegian Jewel
Cool off in the pool.

Other facilities

There is a well-equipped gym where you can admire the ocean while you get your sweat on, a library, card room, casino, photo studio and onboard shopping.

Shore excursions

A list of shore excursions is delivered to your room the evening before arriving in port. You can book excursions either through the NCL app or at the dedicated shore excursion desk. Being Norwegian Jewel’s first return to Asia in three years, there were a few teething issues with shore excursions, as well as the organisation of transport for passengers wishing to explore independently. However, a few highlights included the rural life tour of Nha Trang, Vietnam and the visit to Mari Mari Cultural Village in Kota Kinabalu. There was a good range of choices for shore excursions to every style of traveller, whether you  a lazy beach day, adventure into caves or get off the beaten track and experience a slice of rural life.

an aerial view of Norwegian Jewel ship
Hop aboard Norwegian Jewel, the lead vessel of NCL’s Jewel-class cruise ships.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.