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Is Queenstown really worth the hype? I took my kids to find out.

Travellers flock to Queenstown in winter for its epic ski fields. But even if you don’t hit the slopes, you’ll discover this alpine playground delivers on adventure, nature and more on a family holiday. 

Queenstown belongs to a rare category of destinations: it exceeds its prodigious reputation. And it begins before you even land, with one of the greatest destination arrivals in the world. Sure, Sydney Harbour and maybe New York City are incredible to see from the sky, but Queenstown is hard to beat for its sheer and monumental natural beauty. 

It may be beautiful, but does Queenstown live up to expectations? 

The picturesque Lake Wakatipu in Queensland
The picturesque Lake Wakatipu. (Image: Quentin Long)

Flying into Queenstown Airport is part necessary transportation and part scenic flight. Lake Wakatipu stretches out like an emerald-blue welcome mat. Mountains flank the lake like noble sentries, replete with snow-white bearskin coats. “It is just so beautiful," my wife whispers, as we lean into the windows like bobbleheads. 

To state that Queenstown exceeds its reputation begs the question: What is its reputation in the first place? Queenstown is known as a natural paradise, a skiing and mountain-biking haven, a nirvana for adrenaline junkies and young people looking to work and party for a season, a wine region of global renown with a culinary offering to match, and a bolthole for the mega-rich.  

That’s a lot packed into a relatively small town with a population of 30,000 on a lake in the deep south of New Zealand. The foundation of this reputation is thanks to the pioneers, entrepreneurs and inventors of the region, who just decided they could. 

The bungy was invented right here in Queenstown by AJ Hackett. The jetboat that spawned the Shotover Jet was created by a local South Islander, Sir Charles Hamilton. Before jetboats, he also invented NZ’s favourite ski tow, the ‘nutcracker’, which was used on the country’s first ski field, just 15 minutes from the heart of Queenstown at Coronet Peak. This town just does the unthinkable, and it always has. So, yes, considerable hype exceeded. 

Reputation vs. reality: testing out Queenstown’s hottest offerings 

There is a small tragedy in this story though. My son, who semi-politely but repetitively asked (bugged me into submission) to go skiing for the first time, broke his leg six weeks before departure.  

I can no longer ski, and I now had a child to mind while my eldest son and his mother enjoyed Queenstown’s most famous winter activity. And, right on cue, 50 centimetres of snow arrived the same evening we did. 

Skiing at The Remarkables 

view from The Rees Hotel, Queensland
The Rees Hotel offers a sophisticated stay. (Image: Quentin Long)

Our pre-ordered ski gear appeared at our two-bedroom lakeside apartment at The Rees Hotel for a novice mum (who hadn’t been skiing in 20 years) and a 13-year-old who had never snowboarded. In 20 minutes, they were both fitted and ready to carve. 

At The Remarkables, large feathery snowflakes float down from the grey clouds that are gathered around the jagged peaks like campers around a fire. The magnificent scenery is lost in the welcome flurry of white. 

The 13-year-old was understandably frustrated at a day of mostly falling and little snowboarding. To his credit, though, he returned the next day to a beaming Coronet Peak and was carving by the end of day two. My heart soared. These are the holidays we dream of giving our kids. Action-packed, challenging, eyes looking up at nature, fun and healthy – all great for the mind and body. 

Meanwhile, Mum reintroduced some forgotten muscles to the joy of skiing. She managed the aches and pains with some “time to enjoy the most picturesque skiing of my life". ‘Broken-Leg’ found comfort in pounding me with snowballs for 90 minutes at both destinations.  

To his absolute credit, he handled both the disappointment and doing ‘Dad things’ well. I was aided though, by every parent’s most effective tool – excessive bribery. He quickly discovered the array of flavours at Mrs Ferg Gelateria and without Mum around, Dad was quite partial to a morning scoop or two. 

Hiking up Queenstown Hill 

Views from Queenstown Hill
Views from Queenstown Hill. (Image: Quentin Long)

Justin Chisolm is a wise man: “Photos only capture where you have been but tell you nothing about what you have experienced." It wasn’t a dig at me busily clicking away atop Queenstown Hill. Known as Te Tapu-nui in Māori, it is used for quad biking and 4WD training, and just happens to have the mightiest, yet relatively secret, views of Queenstown and Lake Wakatipu.  

We’re up here on what was meant to be a Lord of the Rings adventure. But being as intuitive as Gandalf, Justin abandons any focus on Frodo and Middle Earth when Broken-Leg and I don’t have an answer for our favourite character from the books. Instead, he drives us up through the Arrow River, 15 minutes north-east of Queenstown. We bounce, thrust and jolt along the river’s rocky bottom as the steep gorge walls sneak ever closer. 

On our way, we pass a bearded gold panner trying his luck. It is not a fickle endeavour. “You could earn $60 an hour if you work your arse off," Justin tells me in a small, relatively plain jewellery shop back in Arrowtown. He has just handed me a three-plus-ounce gold nugget found in the river just 10 years ago. 

A guided tour of Arrowtown 

onboard the T.S.S.Earnslaw
Where you can cruise onboard the T.S.S. Earnslaw. (Image: Quentin Long)

The gold rush town has kept its heritage. We walk amid the restored and preserved wooden shopfronts with awnings that once would have slouched but now, with the influx of interest and money, stand prim and proper. The Remarkable Sweet Shop is a hit with Broken-Leg, who negotiates two bags of lollies: one for himself and one for his mum, which is delivered missing a few choice sweets. 

I return to Arrowtown with both kids later in the week and explore the pocket-sized museum that focuses on gold rush heritage. They marvel at the size of the moa leg bone (an extinct group of flightless birds) and even participate in the curator’s game of ‘find the odd one out’. Each display has an artefact that doesn’t belong; the mannequin in the bush pub has ibuprofen in his hands, for example. A ‘lovely’ 40 minutes with kids in a museum. I know. Remarkable. 

Back on the tour, Justin has more to keep Broken-Leg’s mind off the skiing he is missing. We traverse a small distance along Skippers Canyon track, reputedly one of the 10 most dangerous roads in the world. But the sheer drop off the edge of the unprotected road doesn’t concern us. We are distracted, instead, by the majesty of the canyon. 

Its cliffs are covered in brown heath that looks like a newly shorn poodle. In the distance, the snow guns on Coronet Peak create an icing-sugar plume and the vista is mountains forever in every direction. 

A scenic flight over Milford Sound 

landscape of Milford Sound in Queensland
The dramatic landscape of Milford Sound, as seen on a scenic flight. (Image: Quentin Long)

Later that week, Broken-Leg and I get another view of the mountains on a scenic flight to Milford Sound, their serrated edges covered in varying shades and textures of snow. Some look dusted in icing sugar, others buried under fat dollops of meringue.  

In the highest reaches of the mountains, the bulkier glaze of a doughnut or wispy dust particles. Piercing the whiteness, shaded lakes are a lifeless black or brooding indigo in the sunlight. 

The desolate brown gorges suddenly disappear under dark-green beech tree forests as we approach Milford Sound. The mountains fall into watery sound and sea, where tiny boats are dwarfed by the cliff faces, hidden by subtropical rainforest, camouflage paint clinging to the rock surface. 

Bungy jumping above the Kawarau River 

hiking off Kawarau Bridge, Queensland
Writer Quentin Long takes the leap off Kawarau Bridge. (Image: Quentin Long)

As I have told my boys over and over: “A life lived in fear is a life half lived." Now I have to walk the walk. I’m at AJ Hackett Bungy Jump and was feeling cocky until 10 minutes ago, when the instructor bound my ankles and clipped my harness onto the bungy. Sensing my fear, his tone has changed from jovial to calming and softly spoken. 

“Look over to the left and give them a wave." The kids are giggling and nervously bobbing up and down. I am petrified. At any other time, I would be gazing into the turquoise Kawarau River below. But right now, I am in my own head, listening to the instructor. I give them a wave and know I must model the words I have preached: A life lived in fear is a life half lived. “I will count you down from three and then you dive." 

I only hear “one" and then I am soaring (falling, really). Now that I have let go, I am overwhelmed by the sense of freedom. Fifteen minutes later in the gift shop, adrenaline still pumping, I have to buy something that will remind me of wanting to embrace a life fully lived. The Live More, Fear Less hoodie sums it all up. 

As we arrive at the airport, Broken-Leg continues to put on a brave face. “I am skiing, not snowboarding, when we come back next year," he says. What’s this? Happy kids who want to come back? Let’s call that mission accomplished on a family holiday. 

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The best of Queenstown with kids 

Gibbston Valley Winery
Gibbston Valley Winery is home to New Zealand’s largest wine cave. (Image: Quentin Long)

To get to Queenstown, fly with QANTAS or Air New Zealand. Both fly direct from Australian cities such as Brisbane, Sydney and Melbourne daily 

The best places to eat  

  • Enjoy the local produce gathered from Central Otago artfully woven together at Sherwood Queenstown. 
  • Book a table at Soda to enjoy a Med-inspired menu with great lake views. 
  • Hit the buffet at Skyline Stratosfare alongside even greater views.  
  • Visit Gibbston Valley Winery for burgers and a few cheeky glasses of pinot noir.  

The best places to stay 

  • The Rees Hotel is a five-star apartment hotel on the lake. 
  • The Carlin Boutique Hotel is an ultra-luxe stay with a three-storey penthouse. 

The best places to play 

  • AJ Hackett operates bungy jumps in three different locations around Queenstown. 
  • Take Backcountry, Adventure and Lord of the Rings-inspired tours of the surrounding region with 4WD tour operator Nomad Safaris. 

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Quentin Long
Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.