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Nepal flood emergency: How to help from Australia

The river in Nuwakot before the August floods. (Credit: AP Tolang)

Jessica O'Donnell
Devastating floods have left communities in urgent need of support. Here’s how Australians can help and what travellers need to know.

Communities in northern Nepal and neighbouring Tibet are facing a humanitarian emergency after flash floods destroyed homes, damaged essential infrastructure and left thousands of people missing.

As rescue teams search for survivors, families need shelter, clean water, food and medical assistance. Australian charities have launched appeals, while the Australian government has increased its support.

For Australians with upcoming Nepal itineraries, the disaster also raises questions about transport, cancellations and travel insurance. Here’s what’s happening, where to donate and the advice to check before travelling.

What’s happening in Nepal?

The floods struck on 26 August, affecting communities near the Nepal–Tibet border and downstream. Rasuwa, Nuwakot and Dhading are among the districts where homes, roads and bridges have been swept away, and at least 50,000 people have been impacted.

The full scale of the tragedy is still unfolding. On 31 August, the ABC reported at least 794 deaths in Nepal, with thousands of people still missing. Assistant foreign minister Matt Thistlethwaite confirmed on 31 August that 43 Australians remained unaccounted for, with officials working to establish their whereabouts and welfare.

According to UNICEF, scientists believe the floods were triggered when a mass of ice and rock collapsed from a glacier high in the Himalayas near the Nepal-Tibet border, sending a powerful surge of water downstream through the Bhote Koshi River and into communities in northern Nepal, which created flash floods. 

For the survivors, reaching help remains a challenge. The Australian Red Cross response update describes communities cut off by damaged infrastructure, making assessments and relief deliveries difficult.

Nepal Red Cross Society teams and volunteers have been mobilised, with supplies including tarpaulins, blankets, sleeping mats, first aid equipment and drinking water dispatched where access allows.

How can Australians help those impacted?

Australians can contribute through the Emergency Action Alliance’s Nepal Flood Disaster Appeal, which supports the work of member charities and their local partners.

The alliance says its teams are helping affected families access emergency shelter, food, clean water and medical assistance. Damaged transport links and dangerous conditions continue to complicate that work.

Donations can be made through the appeal’s website. EAA is registered with the Australian Charities and Not-for-profits Commission and has deductible gift recipient status.

Its appeal conditions explain that money exceeding what members can use for this emergency will be held in reserve for a future appeal.

Australian Red Cross offers another option through its Global Emergency Fund. Its website states that donations from 27 August support the Nepal flash-flood response.

That assistance can include first aid, relief supplies, drinking water, specialist personnel and help reconnecting separated families. Recovery work and support for local response teams are also included.

Public donations sit alongside Australian government assistance. An initial $5 million package announced on 28 August included $2 million for the World Food Programme’s food and logistics work.

Another $2 million was allocated through the Australian Humanitarian Partnership for assistance including shelter, hygiene supplies, medical care and psychosocial support. EAA received a $1 million allocation for locally led recovery and rehabilitation.

The government announced additional assistance on 30 August, bringing its humanitarian commitment to $8 million. Nepal has requested supplies including hygiene kits and solar lighting.

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Nepal travel advice for Australians

Smartraveller’s Nepal advice, updated on 30 August, remains ‘exercise a high degree of caution’ overall. A higher warning applies to specified flood-affected areas.

Australians should ‘reconsider your need to travel’ within 50 kilometres of the Trishuli River in Rasuwa, Nuwakot, Dhading, Nawalpur and Gorkha districts.

Smartraveller also advises postponing overland journeys between Nepal and Tibet, including Mt Kailash and Lake Manasarovar circuits.

If you’re already there, avoid waterways and flood-affected areas, seek higher ground when necessary and follow local authorities. Contact family or your travel provider to confirm your safety.

Further floods, landslides and debris flows remain possible. Transport may be disrupted or cancelled, so check with your airline, agent and tour operator before departure. Before cancelling any bookings, ask your insurer how your circumstances are covered. A change in travel advice does not automatically guarantee an insurance payout.

Smartraveller’s insurance guidance recommends checking policy inclusions, exclusions and cancellation provisions. For trekking, check altitude limits and whether planned activities need additional cover.

Emergency consular assistance is available through the Australian Embassy in Kathmandu on +977 1 437 1678. Alternatively, call +61 2 6261 3305 from overseas or 1300 555 135 within Australia.

People in Australia seeking missing family members can also contact Australian Red Cross’s Restoring Family Links service on 1800 875 199 or tracing@redcross.org.au.

Information correct at time of publishing on 31 August 2026. Casualty figures and travel advice may change as the response continues.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.